Insurance replacement
Been in an accident or waiting on repairs? We bill your insurance company directly and get you back on the road while your claim is sorted out.
How it works
Call your branch
Tell us your vehicle is off the road and how long the repair or claim is expected to take.
Share your claim details
Give us your claim number and your adjuster’s contact info. We confirm the rental period and vehicle class with your insurer and bill them directly.
Pick up and keep moving
Collect your vehicle at the counter and keep it while yours is being repaired or your claim is settled.
What to know
We bill your insurer directly
Available at all three branches, so there’s less paperwork and less out of pocket for covered claims.
You choose who you rent from
Your insurer may suggest a rental company, but you can ask to rent with us. Just let your adjuster know.
A vehicle that fits your day
We’ll match you with a car, SUV, minivan, or van comparable to your own, based on availability and what your policy covers.
Coverage to ask about
Check your policy, or ask your insurer or broker.
Ontario policies
Toronto Pearson and Brampton
OPCF 20 - Loss of Use
May cover a rental while your vehicle is being repaired or replaced after an insured loss.
OPCF 27 - Liability for Damage to Non-Owned Automobiles
May extend your coverage to the rental vehicle itself.
Arizona policies
Phoenix Sky Harbor
Rental reimbursement
Many policies include it as an add-on with a daily and total limit. If the other driver was at fault, their insurer may cover your rental instead.
Start a replacement rental
Call the branch nearest you with your claim number and your adjuster’s details.